Financial Policies
Enrollment in our classes is a reservation of a class slot. Class prices are not per class but month. Tuition has already been adjusted to account for months that there are more or less than four classes in a month.
Classes run year long, and if you register for a Trinity College of London exam, they are held in the summer. Students must be registered in the Fall ongoing through to the exam to allow sufficient time for preparation.
All tuition is paid in advance month-by-month via automatic withdrawal. Tuition will be withdrawn on or about the first of each month. Our registration software makes this easy. Children will not be placed into classes until all fees have been paid.
Tuition is non-refundable. No prorating, credit, or provisions are made for absences. If a child registers for a class, mid-month tuition will be prorated for the first month only. If The Diamond Academy of Performing Arts needs to cancel a class for some unforeseen circumstance, credits will be issued.
If you want to drop a class, you must do so before the 15th of the month in writing or via email to stop the following month’s tuition from being withdrawn. Failure to do so will result in the following month’s tuition being charged.
If a student would like to switch classes, please contact our office, and we would be happy to assist you.
An annual $35.00 registration fee is applied per student. You’re automatically charged with this fee upon your first months’ registration. Registration fees are non-refundable.
In the event of insufficient funds or closed accounts, account holders will be charged a $20.00 service fee in addition to regular tuition. A grace period of 5 days will be given to updating the necessary information. After the 5th of the month, the charge of $20.00 will be applied. If we do not receive payment by this time, the student will be not be allowed to return to class until payment of all outstanding tuition, registration fees, and/or late charges has been made.
Summer Camp Tuition is non-refundable, prorated, and no credit given. Summer camps need to meet minimum enrollment requirements to run. If the Academy cancels a summer camp, full tuition will be refunded.
If you need any help with the registration process, please contact The Diamond Academy of Performing Arts at 925 989 8103. We are always happy to assist you.
Academy Policies
We treat each other, our instructor(s), and ourselves with honor, respect, and kindness.
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We always aim to be kind, encouraging, calm, and supportive in our actions and words. Class discussions, interactions with one another are always conducted with these principles in mind.
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Students are required to not act disruptive or disrespectful to each other or the instructor. Students who do not adhere to our policies will be asked to leave the program. We have a strict zero-tolerance policy for bullying or harassment of any kind. Students who display such behavior will be immediately required to leave.
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We respect the space that we are in. All students (and third parties) are to be respectful of the property of the landlord, instructor, and other participants.
Practice makes perfect. Students are expected to practice at home and will sometimes have assignments to hand in the following lesson, which will be used during that class. The instructor can only work with what the student gives them to work with. Not memorizing material, not handing in homework assignments, and not practicing lessons will result in slower progress and, in exam situations, could lead to lower test scores.
VERY IMPORTANT: Minors are UNDER NO CIRCUMSTANCES allowed to: Leave the classroom without informing the instructor, including going to the restroom, nor waiting outside the building for a parent or other adult after or during class unsupervised.
Teachability, commitment, practice, listening skills, and patience will result in positive outcomes.
